Repositori Universitas Negeri Malang
Items where Author is "Deviyanti, Gayuh Trisnia"
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Thesis
Deviyanti, Gayuh Trisnia (2010) Pengaruh kualitas layanan terhadap kepuasan pelanggan: studi pada hotel Santika Surabaya oleh Gayuh Trisna Deviyanti. Diploma thesis, Universitas Negeri Malang.