Repositori Universitas Negeri Malang
Items where Author is "Retno, Merina Yuda"
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Retno, Merina Yuda (2011) Pengaruh kualitas pelayanan terhadap loyalitas nasabah (studi kasus di PT BCA Tbk Cabang Pamekasan) / Merina Yuda Retno. Diploma thesis, Universitas Negeri Malang.