Mahaputri, Adelisa (2020) Pengaruh customer satisfaction terhadap customer retention melalui switching costs sebagai variabel intervening (studi pada pengguna kartu seluler Simpati telkomsel di kota Malang) / Adelisa Mahaputri. Diploma thesis, Universitas Negeri Malang.
Full text not available from this repository.| Item Type: | Thesis (Diploma) |
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| Subjects: | ?? ?? |
| Divisions: | Fakultas Ekonomi dan Bisnis (FEB) > Departemen Manajemen (MNJ) > S1 Manajemen |
| Depositing User: | library UM |
| Date Deposited: | 13 Jul 2020 04:29 |
| Last Modified: | 09 Sep 2020 03:00 |
| URI: | http://repository.um.ac.id/id/eprint/219602 |
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