Adji, Djalur Wasi (2005) Pengaruh kualitas pelayanan penanganan komplain terhadap kepuasan nasabah Bank BRI Cabang Kediri / Djalur Wasi Adji. Diploma thesis, Universitas Negeri Malang.
Full text not available from this repository.| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | ?? ?? |
| Divisions: | Fakultas Ekonomi dan Bisnis (FEB) > Departemen Manajemen (MNJ) > S1 Manajemen |
| Depositing User: | library UM |
| Date Deposited: | 07 Jul 2005 04:29 |
| Last Modified: | 09 Sep 2005 03:00 |
| URI: | http://repository.um.ac.id/id/eprint/217892 |
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