Repositori Universitas Negeri Malang
Items where Author is "Subiyanto, Deddy"
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Thesis
Subiyanto, Deddy (2005) Pengaruh kualitas layanan terhadap kepuasan pelanggan PT. Pos Indonesia (Persero) Malang / oleh Deddy Subiyanto. Diploma thesis, Universitas Negeri Malang.