Ratnawati, Ovi (2014) Penerapan service excellence pada nasabah Bank Jatim Cabang Pasuruan / Ovi Ratnawati. Diploma thesis, Universitas Negeri Malang.
Full text not available from this repository.| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | ?? ?? |
| Divisions: | Fakultas Ekonomi dan Bisnis (FEB) > Departemen Manajemen (MNJ) > S1 Manajemen |
| Depositing User: | Users 2 not found. |
| Date Deposited: | 09 Jun 2014 04:29 |
| Last Modified: | 09 Sep 2014 03:00 |
| URI: | http://repository.um.ac.id/id/eprint/217326 |
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