Sari, Martha Silvika (2018) Apology strategies used by students of ELT in written permission letters / Martha Silvika Sari. Diploma thesis, Universitas Negeri Malang.
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iv SUMMARY Sari Martha Silvika. 2018. Apology Strategies Used by Students of ELT in Written Permission Letters. Thesis. Department of English. Faculty of Letters Universitas Negeri Malang. Advisor (1) Dr. Emalia Iragiliati M.Pd. (2) Dr. Johannes A. Prayogo M.Pd. M.Ed. Key words apology apology strategies written permission letter English Language Teaching (ELT) Apology is one of strategies in the communication which is commonly used when somebody makes a mistake and wants to return a good relationship with another person. There are many previous studies that have been conducted in the field of apology strategies and the findings are associated with different languages and different cultures. In this study the researcher carried out different goals in conducting a research project about apology strategies which is to help the reader broaden the knowledge about apology strategies in making permission letter. This study only focuses on analyzing the strategies that students of ELT used in making permission letter. In the present study the researcher used a descriptive qualitative method. The data was gathered from permission letters written by students of Speaking for Academic Purposes (SAP) and English for Specific Purposes (ESP) Universitas Negeri Malang. The total number of the permission letters collected from the two classes was 35 in English. The data that has been obtained was analyzed by adapting Cohen Olshatin s (1983) categories. The findings showed that SAP and ESP students used different apology strategies in writing permission letters directed to their lecturers. Altogether an expression of apology was the most frequently used by SAP and ESP students with the number 48 (55.81%) times employment by the students. An explanation of an account placed in the second 37 (43.02%). The third place was taken by an offer of repair/redress 1 (1.16%) while an acknowledging responsibility for the offense and a promise of forbearance had not occurred at all. In addition to the expression of apology an offer of apology as the sub-strategies was the most frequently used when students wrote a permission letters. In conclusion students of SAP and ESP used several types of apology strategies an expression of apology was the most frequently used by the students. Therefore further research is needed to broaden the knowledge of this topic.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | ?? ?? |
| Divisions: | Fakultas Sastra (FS) > Departemen Sastra Inggris (ING) > S1 Bahasa dan Sastra Inggris |
| Depositing User: | Users 2 not found. |
| Date Deposited: | 16 Oct 2018 04:29 |
| Last Modified: | 09 Sep 2018 03:00 |
| URI: | http://repository.um.ac.id/id/eprint/10846 |
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